Free Online Course – Seven Steps to a Great Service Drive Process

process_stepsAt our recent Service Drive Sales Training Workshop, we were reminded how broken the selling process is in most service departments…or more properly, not even setup or defined.

So we put together an online course that lays it all out:

Register here with our compliments:

Seven Steps to a Professional Service Lane Selling ProcessThis was highlighted by many of the advisors that attended…as we went through the various steps that a great service advisor would follow, it became painfully clear that it was going to be very difficult for them to do their jobs properly within a poorly structured workflow.

Many managers just don’t know what they don’t know.

  • If they don’t know what a great workflow and process should look like
  • …or what the steps should be
  • There is simply no way to implement a great process
  • …and as a result, everything and everyone suffers.

Here’s a short excerpt from one of the course units:

You can score your current Selling Process using this online ranking guide. You can fill it in as you are going through the course, or at the end.

To get a link to access the full course itself, just drop me note or:

Register here with our compliments:

Seven Steps to a Professional Service Lane Selling ProcessEnjoy!